Out-of-Warranty Repair and Service Contact Motorola at (800) 227-6772. Note: By sending equipment to the Motorola Radio Support Center (RSC), Customer authorizes. After a couple of minutes you should get Write Successful. After examination and determination of warranty covered defects, a replacement unit will be shipped prepaid. After the serial number is read and the hour glass disappears, then click program. A clear, concise description of the problem with the product should be included. Please make sure the unit is complete (battery, charger, clip and antenna) and include proof of end user purchase with date and serial number(s) of the product(s) to be returned. End user has basic knowledge of radio use If the radio(s) is in warranty, contact Axcess at (877) 301-3211 for a Return Goods Authorization number for replacement.Ĭustomer is responsible for freight when returning products. Rechargeable battery is charged and properly inserted. Return Goods Authorization Prior to contacting Axcess for a Return Goods Authorization, please examine the radio while still in the end user's possession to determine the following. The radio has a manufacturer's date code that shows less service life than the warranty period. The end user has a receipt for the radio, dated within the warranty period. How to determine if a radio is within the warranty period. Talkabout) are warranted for a period of one (1) year from date of end user purchase. Warrants its business radio products and accessories against defects in materials and workmanship under normal use and conditions for a period of two (2) years from date of end user purchase. Product which has had the serial number removed or made. Find out more about Motorola Solutions two-way radio and radio.

Motorola radio serial number check